Your Trusted Device Repair Experts
For over 8 years, Jessups IT has been the go-to destination for professional device repairs in Tasmania. We combine technical expertise with genuine care for our customers and their devices.
Devices Repaired
Success Rate
Years Experience
Customer Rating
Our Story
Founded in 2015 by tech enthusiast Mark Jessup, Jessups IT started as a small repair shop with a simple mission: provide honest, reliable device repairs at fair prices.
What began as a one-person operation has grown into Tasmania's most trusted repair service, but we've never lost sight of our core values: transparency, quality, and genuine care for our customers.
Today, our team of certified technicians handles everything from simple screen replacements to complex motherboard repairs, always with the same attention to detail and commitment to excellence that started it all.
Expert Team
Certified technicians with years of experience
Our Values
Precision & Quality
Every repair is performed with meticulous attention to detail using only the highest quality parts and tools.
Customer Care
We treat every device as if it were our own, understanding the importance of your technology in your daily life.
Innovation
We stay current with the latest repair techniques and technologies to provide the best possible service.
What Our Customers Say
Don't just take our word for it. Here's what real customers have to say about their experience with Jessups IT.
Amazing service! My iPhone screen was completely shattered and they had it fixed the same day. The quality is perfect and the price was very reasonable. Highly recommend!
Sarah Johnson
Launceston, Tasmania
iPhone 14 Pro
Cracked Screen
2 weeks ago
I thought my MacBook was done for after spilling coffee on it. The team at Jessups IT worked miracles - they recovered all my data and got it working like new. Professional and trustworthy!
Mike Chen
Launceston, Tasmania
MacBook Pro
Water Damage
1 month ago
Fast, reliable service with excellent communication. They explained everything clearly and the repair was completed ahead of schedule. The 12-month warranty gives great peace of mind.
Emily Rodriguez
Launceston, Tasmania
Samsung Galaxy Tab
Battery Replacement
3 weeks ago
My gaming PC was running terribly slow. They diagnosed the issue quickly, upgraded my RAM and SSD, and now it runs better than ever. Great value for the service provided.
David Thompson
Launceston, Tasmania
Gaming PC
Performance Issues
1 week ago
Needed both screen and battery replacement on my iPad. The team was professional, the work was done perfectly, and they even transferred all my data. Couldn't be happier!
Lisa Park
Launceston, Tasmania
iPad Air
Screen & Battery
2 months ago
My laptop was completely infected with malware. They cleaned it up, installed proper security, and educated me on how to avoid future issues. Excellent customer service!
James Wilson
Launceston, Tasmania
Dell Laptop
Virus Removal
3 weeks ago
Blown away by how helpful the entire shop was to fix my Samsung phone. Exceptional service and asked for no payment. I will be bringing every electrical device to these guys. :) Just brilliant.
Natalie Mullan
Launceston, Tasmania
Samsung Phone
Phone Repair
Recent customer
The best honest, trustworthy, helpful, knowledgeable and reasonably priced IT repair store I have ever had the pleasure to use.
Cherie Ritchie
Launceston, Tasmania
IT Repair
General Service
Recent customer
Mark and his team are excellent, friendly and highly knowledgeable. They got our desktop back up and running in a timely manner and didn't break the bank.. Highly recommended
Gary Sowter
Launceston, Tasmania
Desktop Computer
System Repair
Recent customer
Staff are very friendly and skilled. Always keen to get the best outcome for their customer. Staff are very helpful and willing to share their expertise and time with you.
Penny Anderson
Launceston, Tasmania
General Service
Technical Support
Recent customer
10/10 would break my phone again just to go back in. The team at Jessup's Launceston were fantastic! They do high quality repairs for a great price and they have a very quick turn around if you're in a rush.
Sam Banfield
Launceston, Tasmania
Phone
Phone Repair
Recent customer
Ready to Experience the Difference?
Join thousands of satisfied customers who trust Jessups IT with their device repairs